Didier Bosredon – Project Manager – Cleveland Clinic, Abu Dhabi
“In my role of managing major projects such as The Cleveland Clinic in Abu Dhabi, (CCAD) I have to insist on reliable technology partners for my team. In the CCAD project we partnered with Zutec for online data management to provide accurate recording of data, reduction of cost and improvement of our time. Such big projects demand robust technology”.
“Selecting Zutec was based not just on technology but the personnel behind it. It is important to me that our technology partners understand what we do, appreciate our targets, can customise for our project and are flexible.”
Vergilio Trinidad – Sr. Fire Safety Engineer, Middle East, Exova
“My team is using Zutec for all of our records and inspection reports. We have migrated 100% to their system. Previously, we used another competitor product and it could take upwards of two weeks to view an inspection report. Now, using Zutec we have access to reports immediately. This means we can increase the amount of time we spend in the field and significantly reduce the logistics in creating the reports back in the office. We are very happy with Zutec for the time savings and also for their excellent technical support”.
Terry Sullivan – Senior Coordinator for Samsung – Cleveland Clinic, Abu Dhabi
“We find that Zutec is significantly and positively impacting the way we work. Our team does not need to be so large and we do very little printing and require little or no storage. In fact, we should be given a LEED point for all the trees that we are saving,”
“One of the best features is that I can make available immediately the entire client snagging list. This also has the benefit of ensuring the client is fully informed at all times. This transparency is invaluable for both client and contractors”.
“Finally, I have to say Zutec is an excellent partner, they take responsibility for tasks assigned to them. This is a very strong partnership trait.”
Neil Woodcock – Commissioning Manager, Cleveland Clinic, Abu Dhabi
“Working with Zutec has meant tremendous savings in terms of the amount of people required and the vast amount of paper needed for the provision of O&M manuals and as-built drawings. Space for storage is also reduced massively. Zutec has simplified and accelerated the commissioning, snagging and hand-over processes”.
“By making the handover and maintenance documents all interactive, we can improve the product and client satisfaction, guaranteeing long term, easy access to quality information on the Facility Manager’s desktop.”
Mark Scotter – Consultant, Transport Interface Manager – Westfield, White City, London
“The audit trail and access to the information during defect liability and warranty periods also proved very important after handover. When defects occurred we were able to access the applicable records and confirm the status of as-builts at practical completion and take the necessary action with the appropriate contractor to close out latent defects”.
“We could decide how we wanted to view our files and records but we didn’t touch the underlying engine. We left that for Zutec to manage.”
Jason Bennett – M&E Consultants, Arup – The Shard, London Bridge Quarter, London
Jason would consider himself relatively conservative when it comes to technology. It took him about a week to feel comfortable with the Zutec product but now he would prefer to use it above paper approaches. “There is no comparison at all,” he says. “Zutec allows for faster, more accurate data capture. It saves me time and I don’t have to replicate the work back in the office. I am also assured of much greater accuracy.
“Ultimately it fosters greater accountability on everyone. Every single snag is recorded and does not leave the system until it is signed off. This means everyone involved – contractors, engineers and clients – has full confidence in this notoriously difficult process.”
Kevin McDonnell – The O2 – Dublin, Ireland
“We use Zutec for the facilities management at the O2 and like the security of having all assets on line and easily accessible. I log on most days in the course of my job. I might need to find details of lighting to purchase replacements or ascertain where ducts are laid so they can be repaired. No two days are alike and it is comforting to know that whatever sector of the building requires attention, we have the details of the construction saved on line.”
Mohamed Rezgui – Facilities Director – Cleveland Clinic, Abu Dhabi
“I have nicknamed Zutec the ‘central bank’,” says Mohamed. “Zutec is a very powerful tool that allows all documents, pictures, plans and information to be located in one place. I also find the software very dynamic and like being able to customise it to suit whatever project I am working on.”
Mohamed also refers to Zutec as being the source of truth on the project. “Engineers on site just want to get the job done but Zutec is extremely easy to use and that facilitates a higher degree of data upload. We find its flexible, user friendly interface encourages even hands-on users to use the product.”
“But having everything in the ‘central bank’ means we can keep track more easily and efficiently”.
David Wilson – M&E Commissioning Manager – Brookfield Multiplex – NHS Great Glasgow & Clyde
David finds the Zutec Software Solution very sympathetic in creating accurate and populated manuals. “When I joined the project, Zutec was already in place and I found it very easy to implement my requirements. In particular, when I wanted subcontractors to update the data, I was able to use Zutec as more than a management tool – they provided great support as well.”
“What I like about the presence of Zutec on a major project of this size is how smoothly everything runs,” says David. “Sometimes companies are faceless and just provide a help desk and phone number for support, but with Zutec I had real people to work with who provided me with answers and support very quickly. I could email Brendan or ring his mobile and get answers when I needed them. Brendan was also very generous in his time training the subcontractors. It meant I had more time to do my own job and moreover the data was input correctly and without mistakes. That was very helpful for me.”